SM Optimum Supplies aims to offer high-quality heavy equipment spares for the commercial, mining and construction industry at a price which is competitive in comparison to other premium-quality commercial machinery manufacturers in the market. The management of SM Optimum Supplies believes there is a current untapped market opportunity because 1) existing providers of construction machinery are too diversified to serve the increasingly specialized needs of the commercial, mining and construction segment.
2) SM Optimum Supplies Team will greater serve the needs of our customer with integrity of a long term business based on reliable partnership.
About.
Keys to Success
SM Optimum Supplies keys to success will include:
1. A high level of quality in its product line.
2. Maintaining and growing its referral networks to generate new and repeat sales.
3. Significant investments in research and development and engineering with the aim to focus on precisely controlled equipment.
4. Improving efficiencies of operations.
Sheldon Mckinnon
Managing Director
Professional Profile.
Sheldon McKinnon is a customer services management specialist with over thirteen years of experience in sales, services and administrative support in the private sector.
He worked extensively with private companies’ honoring a high level of competence in customer service and project management.
Over the last 10 years He made significant contributions to the management and internal development projects, especially in customer’s deliverance and internal control, thereby enabling meaningful results in the organization. He has a wide-ranging experience in administrative and general accounting practices.
Management Skills
Experiences in management include creative thinking and problem-solving; policies and procedures development and administration; database administration and management; good Interpersonal relations and communications; team building and leadership; competence in results-based management.
Customer Service Skills
Experience in customer service include analyzing and advising customer need base on the request of product supplies, effective and efficient coordination of deliverance for customer satisfaction.
Professional Development Training
❖ Certified Specialist in heavy earth moving equipment of all Korean brands.
❖ Procurement Training for Major Product Lines, of all brands of heavy equipment in large Mining, Construction & Agriculture industries. Doosan, Bobcat, Komatsu, Caterpillar, John Deere, Cummins, FG Wilson, Grove Crane, Etc.